@import url("../brand.css?v=20260728-brand-color-gate");

:root {
  --support-bg: var(--brand-bg);
  --support-surface: var(--brand-surface);
  --support-surface-soft: var(--brand-surface-2);
  --support-accent: var(--brand-accent);
  --support-accent-strong: var(--brand-accent-strong);
  --support-secondary: var(--brand-secondary);
  --support-text: var(--brand-text);
  --support-muted: var(--brand-muted);
  --support-line: var(--brand-line);
  --support-line-strong: var(--brand-line-strong);
  --support-danger: var(--brand-danger);
  --support-warning: var(--brand-warning);
  --support-radius: 10px;
  --support-max: 1180px;
  color-scheme: dark;
}

.support-page {
  min-width: 320px;
  overflow-x: hidden;
  background:
    radial-gradient(circle at -5% 15%, var(--brand-accent-soft) 0 25rem, transparent 25.2rem),
    linear-gradient(112deg, transparent 0 78%, var(--brand-accent-soft) 78% 91%, var(--brand-secondary-soft) 91% 100%),
    var(--support-bg);
  color: var(--support-text);
  font-family: "Segoe UI", Arial, sans-serif;
}

.support-page button,
.support-page select,
.support-page textarea {
  font: inherit;
}

.support-page button,
.support-page select,
.support-page textarea,
.support-page a {
  -webkit-tap-highlight-color: transparent;
}

.support-page button {
  cursor: pointer;
}

.support-page [hidden] {
  display: none !important;
}

.support-main,
.support-page .commerce-footer {
  width: min(var(--support-max), calc(100% - 32px));
  margin-inline: auto;
}

.support-main {
  padding: clamp(56px, 7vw, 96px) 0 70px;
}

.support-page .hero {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(280px, 350px);
  align-items: end;
  gap: clamp(32px, 5vw, 70px);
  min-height: auto;
  margin-bottom: clamp(42px, 6vw, 72px);
  padding: 0;
}

.support-page .hero h1,
.support-page .panel-heading h2,
.support-page .escalation h3 {
  margin: 0;
  color: var(--support-text);
  font-family: "Arial Black", "Segoe UI", Arial, sans-serif;
  font-weight: 900;
  letter-spacing: -0.052em;
  line-height: 0.98;
  text-wrap: balance;
}

.support-page .hero h1 {
  max-width: 790px;
  font-size: clamp(3rem, 7vw, 6rem);
}

.support-page .hero > div > p {
  max-width: 720px;
  margin: 24px 0 0;
  color: var(--support-muted);
  font-size: clamp(1rem, 1.8vw, 1.22rem);
  line-height: 1.65;
}

.availability {
  min-height: 112px;
  display: grid;
  grid-template-columns: auto 1fr;
  align-content: center;
  gap: 4px 12px;
  padding: 22px;
  border: 1px solid var(--support-line);
  border-radius: var(--support-radius);
  background: rgba(17, 21, 27, 0.92);
  box-shadow: 0 18px 50px var(--brand-shadow);
}

.availability > span {
  width: 10px;
  height: 10px;
  margin-top: 6px;
  border-radius: 50%;
  background: var(--support-warning);
  box-shadow: 0 0 0 5px rgba(110, 231, 255, 0.1);
}

.availability strong {
  color: var(--support-text);
  font-size: 0.9rem;
}

.availability small {
  grid-column: 2;
  color: var(--support-muted);
  font-size: 0.78rem;
  line-height: 1.5;
}

.availability[data-state="ready"] {
  border-color: rgba(0, 232, 145, 0.38);
  background: var(--support-surface-soft);
}

.availability[data-state="ready"] > span {
  background: var(--support-accent);
  box-shadow: 0 0 0 5px rgba(0, 232, 145, 0.13);
}

.availability[data-state="error"] {
  border-color: rgba(110, 231, 255, 0.38);
}

.availability[data-state="error"] > span {
  background: var(--support-danger);
}

.support-shell {
  display: grid;
  grid-template-columns: minmax(0, 0.96fr) minmax(0, 1.04fr);
  gap: 22px;
  align-items: start;
}

.question-panel,
.answer-panel {
  min-width: 0;
  min-height: 680px;
  padding: clamp(22px, 3vw, 34px);
  border: 1px solid var(--support-line);
  border-radius: var(--support-radius);
  background: var(--support-surface);
  box-shadow: 0 24px 70px var(--brand-shadow);
}

.answer-panel[data-state="ready"] {
  border-color: rgba(0, 232, 145, 0.5);
}

.answer-panel[data-state="escalated"] {
  border-color: rgba(110, 231, 255, 0.42);
}

.panel-heading {
  min-width: 0;
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 18px;
  margin-bottom: 28px;
}

.section-label {
  margin: 0 0 8px;
  color: var(--support-accent-strong);
  font-size: 0.72rem;
  font-weight: 900;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.support-page .panel-heading h2 {
  font-size: clamp(1.65rem, 3vw, 2.35rem);
}

.panel-heading > span {
  flex: none;
  padding: 7px 11px;
  border: 1px solid var(--support-line);
  border-radius: 999px;
  color: var(--support-muted);
  background: var(--support-bg);
  font-size: 0.72rem;
  font-weight: 800;
  white-space: nowrap;
}

.support-page form {
  display: grid;
  gap: 20px;
}

.field-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 0.78fr);
  gap: 14px;
}

.support-page label {
  min-width: 0;
  display: grid;
  gap: 8px;
  color: var(--support-muted);
  font-size: 0.82rem;
  font-weight: 800;
}

.support-page select,
.support-page textarea {
  width: 100%;
  min-width: 0;
  border: 1px solid var(--support-line);
  border-radius: var(--support-radius);
  background: var(--support-surface-soft);
  color: var(--support-text);
  transition: border-color 160ms ease, box-shadow 160ms ease, background 160ms ease;
}

.support-page select {
  min-height: 50px;
  padding: 0 14px;
}

.support-page textarea {
  min-height: 150px;
  padding: 14px;
  resize: vertical;
  line-height: 1.55;
}

.support-page select:hover,
.support-page textarea:hover {
  border-color: var(--support-line-strong);
  background: var(--support-surface);
}

.support-page select:focus,
.support-page textarea:focus {
  border-color: var(--support-accent-strong);
  outline: none;
  box-shadow: 0 0 0 4px rgba(0, 232, 145, 0.12);
}

.support-page select:focus-visible,
.support-page textarea:focus-visible,
.support-page button:focus-visible,
.support-page a:focus-visible {
  outline: 3px solid rgba(0, 232, 145, 0.32);
  outline-offset: 2px;
}

.question-field small {
  color: var(--support-muted);
  font-size: 0.76rem;
  font-weight: 500;
  line-height: 1.5;
}

.profile-status {
  margin: -4px 0 0;
  padding: 12px 14px;
  border: 1px solid rgba(0, 232, 145, 0.3);
  border-radius: var(--support-radius);
  background: var(--support-surface-soft);
  color: var(--support-accent-strong);
  font-size: 0.76rem;
  font-weight: 650;
}

.support-page fieldset {
  min-width: 0;
  margin: 0;
  padding: 0;
  border: 0;
}

.support-page legend {
  margin-bottom: 10px;
  color: var(--support-muted);
  font-size: 0.82rem;
  font-weight: 800;
}

.quick-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.quick-actions button {
  min-height: 40px;
  padding: 9px 12px;
  border: 1px solid var(--support-line);
  border-radius: var(--support-radius);
  background: var(--support-surface);
  color: var(--support-text);
  font-size: 0.78rem;
  font-weight: 750;
  text-align: left;
  transition: border-color 160ms ease, color 160ms ease, transform 160ms ease, background 160ms ease;
}

.quick-actions button:hover {
  border-color: var(--support-accent-strong);
  background: var(--support-surface-soft);
  color: var(--support-accent-strong);
  transform: translateY(-1px);
}

.form-footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding-top: 18px;
  border-top: 1px solid var(--support-line);
}

.form-footer p {
  margin: 0;
  color: var(--support-muted);
  font-size: 0.78rem;
}

.support-page .button {
  min-height: 48px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0 17px;
  border: 1px solid var(--support-line);
  border-radius: var(--support-radius);
  font-size: 0.84rem;
  font-weight: 900;
}

.support-page .button-primary {
  border-color: var(--support-accent-strong);
  background: var(--support-accent);
  color: var(--support-bg);
}

.support-page .button-primary:hover {
  border-color: var(--support-accent-strong);
  background: var(--support-accent-strong);
  color: var(--support-bg);
}

.support-page .button-secondary {
  border-color: var(--support-accent-strong);
  background: var(--support-surface);
  color: var(--support-accent-strong);
}

.support-page .button-secondary:hover {
  background: var(--support-surface-soft);
}

.empty-state,
.loading-state {
  min-height: 500px;
  display: grid;
  place-content: center;
  justify-items: center;
  gap: 16px;
  text-align: center;
}

.empty-state > span {
  width: 62px;
  height: 62px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(0, 232, 145, 0.35);
  border-radius: 50%;
  background: var(--support-surface-soft);
  color: var(--support-accent-strong);
  font-size: 1.5rem;
  font-weight: 900;
}

.empty-state p,
.loading-state p {
  max-width: 350px;
  margin: 0;
  color: var(--support-muted);
  font-size: 0.92rem;
}

.loading-state > span {
  width: 40px;
  height: 40px;
  border: 3px solid var(--support-line);
  border-top-color: var(--support-accent-strong);
  border-radius: 50%;
  animation: spin 700ms linear infinite;
}

.answer-text {
  margin: 0;
  color: var(--support-text);
  font-size: 1rem;
  line-height: 1.72;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.sources,
.escalation {
  margin-top: 24px;
  padding-top: 22px;
  border-top: 1px solid var(--support-line);
}

.sources h3,
.support-page .escalation h3 {
  margin: 0 0 11px;
  font-size: 1.05rem;
}

.sources ol {
  display: grid;
  gap: 8px;
  margin: 0;
  padding-left: 22px;
  color: var(--support-muted);
  font-size: 0.8rem;
}

.sources li::marker {
  color: var(--support-accent-strong);
}

.escalation {
  padding: 20px;
  border: 1px solid rgba(110, 231, 255, 0.3);
  border-radius: var(--support-radius);
  background: rgba(110, 231, 255, 0.08);
}

.support-page .escalation h3 {
  color: var(--support-warning);
}

.escalation p {
  margin: 0 0 15px;
  color: var(--support-text);
  font-size: 0.9rem;
}

.escalation small {
  display: block;
  margin-top: 11px;
  color: var(--support-muted);
  font-size: 0.75rem;
}

.trust-strip {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  margin-top: 22px;
  border: 1px solid var(--support-line);
  border-radius: var(--support-radius);
  background: var(--support-surface);
  box-shadow: 0 16px 45px var(--brand-shadow);
}

.trust-strip > div {
  padding: 22px;
}

.trust-strip > div + div {
  border-left: 1px solid var(--support-line);
}

.trust-strip strong,
.trust-strip span {
  display: block;
}

.trust-strip strong {
  color: var(--support-accent-strong);
  font-size: 0.85rem;
}

.trust-strip span {
  margin-top: 6px;
  color: var(--support-muted);
  font-size: 0.8rem;
}

.support-page .commerce-footer {
  margin-inline: auto;
}

@keyframes spin {
  to {
    transform: rotate(360deg);
  }
}

@media (min-width: 900px) {
  .support-page .commerce-nav-desktop {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 22px;
  }
}

@media (max-width: 900px) {
  .support-page .hero {
    grid-template-columns: 1fr;
    align-items: start;
  }

  .availability {
    max-width: 460px;
  }

  .support-shell {
    grid-template-columns: 1fr;
  }

  .question-panel,
  .answer-panel {
    min-height: 0;
  }

  .empty-state,
  .loading-state {
    min-height: 300px;
  }
}

@media (max-width: 620px) {
  .support-main,
  .support-page .commerce-footer {
    width: min(100% - 22px, var(--support-max));
  }

  .support-main {
    padding-top: 44px;
  }

  .support-page .hero h1 {
    font-size: clamp(2.65rem, 13vw, 4rem);
  }

  .field-grid,
  .trust-strip {
    grid-template-columns: 1fr;
  }

  .trust-strip > div + div {
    border-top: 1px solid var(--support-line);
    border-left: 0;
  }

  .form-footer {
    align-items: stretch;
    flex-direction: column;
  }

  .form-footer .button {
    width: 100%;
  }
}

@media (max-width: 380px) {
  .panel-heading {
    align-items: flex-start;
  }

  .panel-heading > span {
    max-width: 42%;
    overflow: hidden;
    text-overflow: ellipsis;
  }

  .question-panel,
  .answer-panel {
    padding: 18px;
  }

  .quick-actions {
    display: grid;
  }
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    scroll-behavior: auto !important;
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
  }
}